Privacy policy

We collect the details you provide when you register, order or contact support: name, phone number, email, delivery addresses and order history. Payment providers process card and wallet details directly; we do not store full payment credentials.

Your information is used to process orders, arrange delivery, provide support and improve the platform. With your consent we may send order updates and promotional offers. You can opt out of marketing at any time.

We share only the information needed with sellers, couriers and payment partners to fulfil your order. Data is stored on secured servers with access controls. You can request a copy or deletion of your account data by contacting privacy@nepalcart.com.